I was able to reset them by clicking clicking until it change color and doing it 3 times.
Now, I can see an AP created.
On the webpage, It appear my wifi network is not detected.
I will work around and report
Thanks

Another thing David,

Make sure your AP supports 2.4Ghz frequency please.

Practically all IoT devices support only this frequency and so does the SiB.

Regards,
Mark

Hi David,

You're welcome and yes, many many many changes - all over. You likely have f/w in the range of 550 and right now we're up to 978!

So yeah, many changes with many different things.

Regards,
Mark

Hello David,

Thank you for the message and information included.

We will get back to you with a further opinion tomorrow, but in the meantime, can you please try and do something that might recover the SiB?

If you have a cable nearby, some small cable, if you can take that and by looking on the underside of the SiB, there's 2 copper exposed sections which if you can very briefly short, it might waken the SiB from the state it is in after the very latest update.

It was a large jump from 704 to 973 and maybe along the way there's an update process that should have been done that we didn't list.

So either a cable or say a paper clip opened up and quickly touching those 2 copper pads will short it and then see if you can wake it.

Regards,
Mark

Hi David,

Will look into update process today and let you know further on that.

In the mean time, we had an idea of you trying a "hotspot" from a mobile if you can as an alternative to your WiFi access point.

If you can get hold of a mobile device other than the one you're using to setup the SiB and set it up with some easy SSID and password, it might be a way to get the SiBs to see it.

If you manage to get the SiBs setup, then update up to 704 only.

For the SiB with a blue light, shorting might not be enough, but removing battery and putting back in might be only option. Thing is, its not easy to remove the cover of the SiB, there's a very specific way to do it but its not straight forward.

Try the other two please.

Regards,
Mark

Hi David,

SSID looks good and password easy enough. The SiB should see that SSID, no reason not to, just who knows, maybe some incompatibility between the AP and the SiB on that firmware.

In terms of instructions, I have attached an image for you to see instead as making a video will take too long and can't attach videos here either.

https://www.simp.net/support/20220822_124053.jpg

The image shows 2 arrows in blue, here are the 2 locking balls that hold the majority of force of the cover in place.

The circles show other locations of these same locking balls but they have far less of an effect on the holding of the cover down.

The way WE remove the cover is by putting the nails of the index finger and the one next to it between the plastic cover and the base which has the battery jammed in between these 2 bits of plastic and then with both thumbs pushing down on the button. This makes the main section of the SiB slide down as you remain holding onto the cover.

BUT, another way to do it, is to jam something thin in the same area where the blue arrows are (but not quite where the ball is) just anything in there to make the plastic separate. Here's another picture:

https://www.simp.net/support/20220822_140039_HDR.jpg

You just need anything that you can put in there to separate the plastic and for the ball to have some clearance from the channel.

Be careful, don't use anything sharp that would cut you!

When you re-assemble, keep in mind the cap has a specific way to be placed back and the cover too, has only one way to fit back in.

Best of luck, should be easy once you lift a little the plastic on those 2 sides.

Regards,
Mark

Hi David,

Where do you go to try and pair the SiB?

There's a couple of different ways, so just want to confirm.

Thanks,
Mark